Visiting Policy
Visitors are an important part of the healing process, and we encourage family and friends to visit. However, rest is very important to a patient, especially one with a heart problem. Hence, visiting hours and rules may vary on wards/units especially in Intensive Care Units.
1. Visiting Time. Visiting time shall be as follows:
Non-Critical Areas
  • 10:00 a.m. - 1:00 p.m.
  • 5:00 p.m. - 9:00 p.m.
All Medical Intensive Care Units
  • 10:00 a.m. - 1:00 p.m.
  • 5:00 p.m. - 9:00 p.m.
All Surgical Intensive Care Units (Adult and Pedia)
  • 8:00 a.m. - 9:00 a.m.
  • 12:00 noon - 1:00 p.m.
  • 6:00 pm. - 8:00 p.m.
Pediatric Intensive Care Unit ONLY
  • 10:00 a.m. - 1:00 p.m.
  • 5:00 p.m. - 9:00 p.m.
2. Age of visitors: Children below 7 years old are not allowed, however, if there is a request from the patient, they maybe allowed provided there is proper coordination of the nurse on duty with the attending physician, charge nurse/headnurse, nurse supervisor on duty (NSOD) and guard on duty. Children should be primed by the family on what to expect to see and must be supervised at all times by a responsible adult who is not the patient.
3. Visitors' health: Any visitor exposed to or having a communicable disease (tuberculosis, measles, mumps, rubella, pertussis, flu or a cold, cough) should not visit patients.
4. Number of visitors: It is usually best to limit visitors to two (2) at a time, to respect the comfort of all our patients. The hospital cafeteria is a pleasant area to wait if too many visitors arrive together. We encourage families to discuss scheduling their visits, in order not to overwhelm the patient by visiting all at one time. While support from loved ones is important, we also ask that visitors respect the patient's need for rest during their recovery. Discuss any unusual visiting circumstances with the patient's nurse, so that the health care team might accommodate any special arrangements based on the patient's specific situation.
5. General Information:
  • Staff members are happy to support the time you and your visitors have together. At times during your stay, they may ask visitors to leave for a short period while care is delivered or during some medical procedures.
  • Visitors should respect the privacy of others, stay quiet, and remain in the room they are visiting or in the waiting room. We aim to provide a calm and restful environment to help all the patients to recover.
  • Visitors and watchers are requested to refrain from making noise. Gambling is absolutely prohibited in the hospital.
  • Visitors should not sit or lie on patient beds to prevent cross-infection.
  • Visitors must wear IDs at all times. IDs are available at Security Guard in the Hospital Lobby.
  • Only one (1) watcher is allowed per patient. Watchers should secure a Watcher's pass from the Security Guard at the Hospital Lobby.
  • Bringing of sleeping paraphernalia are not allowed for infection control purposes, however, patient's watcher may borrow linen or blanket from the nursing unit.
6. Smoking/Drinking Alcoholic Beverages: Smoking and drinking alcoholic beverages are strictly prohibited in all areas of the hospital.
7. Use of Cellular Phones: The use of cellular phones is prohibited where critical medical equipment is in operation and within six feet of any electronic patient care equipment. If you must use your cellular phone, please speak in a low voice so as not to disturb others.
8. Restricted flower deliveries: Flowers for patients are welcome but there are some areas where flowers cannot be permitted under any circumstances especially in intensive care units where they may promote infection. We encourage you to check in with the nursing staff before sending or bringing flowers.
9. Bringing of firearms: For security reason, all firearms must be deposited at the security guard before entering the hospital premises.
10. Bringing of latex balloons: Latex balloons, which can cause allergic reactions, are not permitted anywhere in the hospital.
11. Special Consideration: A religious group may be allowed to pray over, provided that the patient's status is stable and there is no on-going procedure at the bedside. The guard should coordinate with the headnurse/charge nurse of the unit and NSOD.
Last Modified: October 23, 2021