Third Floor-Medical Arts Building / Local 3311 to 3313

Programs
  1. Medical Assistance Program - Extending part-free medical/surgical services to patients with cardiovascular and heart-related illnesses
  2. Skills Training Program - Teaching patients and family members livelihood activities from which they derive special skills to earn a living to uspport their basic needs. This includes: origame/paper recycling, stuffed-toy making, christmas decor making, candle making, crema-de-fruta making, tocino/longanisa making, etc.
  3. Networking Referrals - This is done to mobilize resources outside of the Heart Center for other treatment needs not available within this institution. Among the individuals/institution/agencies tapped are: Other Hospitals, Rotary Club, PCSO, DOH, Senators, Congressman, LGUs, PNP, etc.
Services

The Philippine Heart Center maintains a social service program that makes financial assistance available to those needing medical and surgical treatment of heart diseases. A limited assistance is also provided those needing pulmonary surgeries. Much as we would like to offer our services to patients suffering from other medical and surgical problems, our mandate and resources limit us to do so.

Upon applying for financial assistance, the patient and/or immediate family member is evaluated by the social worker to determine his financial capability and resources to participate in the treatment process.

  1. Eligibility Evaluation - Interviewing the patient and/or relative to determine the extent of medical care he is able to pay or share.
  2. Casework - Working with individual clients to effect better social relationships and a social adjustment that makes it possible for him to lead a useful and satisfying and useful life.
    • Counseling
    • Home Visitation
  3. Group work - working with groups which helps people to participate in the activities for their intellectual, emotional and physical growth, and for the achievement of goals considered desirable by society.
    • Play Theraphy
    • Watcher's Orientation
  4. Special Services
    • Solicitation
    • Gift-Giving
Our Background

The Social Service office is one of the Divisions under the Administrative Services. It started as a section in 1975 with only two social workers. As years went by, the bulk of underprivileged cardiac cases increased due to referrals coming from the different areas of the country. As a result the demand for manpower likewise increased and because of this, it was upgraded into a division in 1999 with 14 staff attending the needs of both the out-patient and in-patient cases

From the words of then First Lady, Madame Imelda R. Marcos, which states: "BE THERE BUT ONE FILIPINO SICK AND UNCARED FOR, OUR MISSION IS NOT COMPLETE", the Medical Social Service derives its mission, vision and goals of quality services.

The Social Service maintains three offices, two at the 3rd Floor of the Medical Arts Building and one at the Basement near the Pharmacy. It is open from 8:00 AM to 8:00 PM in attending to the individual needs of the underprivileged cases, the social workers have separate cubicles wherein they do one-on-one approach to meeting the psycho-social problems of the patient and/or relatives. In this manner, the stresses in both the medical and surgical treatment are also addressed.

Vision

The SOCIAL SERVICES DIVISION shall provide the means for the best medical and social services to the multitude of underprivileged patients.

  • A relevant and responsive division committed to patient care, education, research, and information dissemination.
  • A self-reliant division responsive to the health needs of marginalized Filipino people.
  • A model for upholding the worth and dignity of the marginalized patients.
Mission

With our commitment to enhance the status of the marginalized Filipino patients, the Social Services Division shall continuously provide psycho-social support and services through our human helping relationship.

Our Objective
  1. To assist the hospital administrattion, medical staff, patients and their families in the social evaluatio for free medical services at the Out-Patient Department and in the hospital.
  2. To assist the medical staff and the nursing staff to know the patient as a whole person for better diagnosis and treatment including the psycho-social factors which affect bodily illness.
  3. To assist the administration in its effort to meet the medical needs of the community.
  4. To offer social casework services to the patients at the Out-Patient Clinic and to patients admitted in the hospital.
  5. Teaching responsibility - Social Work students.
Admitting SectionNon-Invasive Cardiac Laboratory